Last Updated: 8/5/2026
This notice has been prepared under Article 10 of Turkish Law No. 6698 on the
Protection of Personal Data (the "Law") and the Communiqué on the Principles and
Procedures to be Followed in Fulfilling the Obligation to Inform.
It applies to individuals in Türkiye. For a broader explanation of how we handle
your data generally, see the Privacy Policy.
Legal name | UBIG Teknoloji A.Ş. |
Address | Caferağa Mah. Moda Cad. No: 5, 34710 Kadıköy/Istanbul |
Trade registry (MERSIS) | 0883122063200001 |
Tax office / number | Kadıköy Tax Office — 8831220632 |
BandUp is a product of UBIG Teknoloji A.Ş. The Company acts as the data
controller under the Law.
Category | Data |
|---|---|
Identity | First and last name |
Contact | Email address |
Customer transaction | Subscription and plan details, invoice and payment records, support correspondence |
Transaction security | IP address, session records, device and browser information, device identifier, password hash, cookie records, push notification token |
Visual records | Profile photo, images attached to listings |
Location | When posting or browsing listings, only with your explicit consent and only as an approximate value (rounded to 2 decimal places, ~1.1 km) |
Professional | The instruments you play |
Other | Content you enter into a band workspace (songs, lyrics, chords, notes, setlists, calendar, tech rider, uploaded files), listing content and listing messages, preference and consent records |
We do not process special categories of personal data. Please do not enter
special category data (health, religion, political opinion and similar) into the
Service.
Creating your membership record and managing your account
Delivering the Service: operating the band workspace, repertoire, setlists,
stage mode, calendar, tech rider and listings features
Running subscription, invoicing and collection processes
Sending notifications, reminders and transactional emails
Operating information security processes, preventing abuse and fraud
Handling requests and complaints, running support processes
Improving the Service, fixing faults and monitoring performance
Distance-based sorting in Listings (subject to explicit consent)
Sending commercial electronic messages (subject to explicit consent)
Analytics measurement (subject to explicit consent)
Providing information to competent authorities and meeting legal obligations
Legal ground (Article 5 of the Law) | Applied to |
|---|---|
Directly related to the conclusion or performance of a contract (Art. 5/2-c) | Account creation, delivery of the Service, subscription and payment, notifications |
Compliance with a legal obligation of the controller (Art. 5/2-ç) | Retention of invoices and financial records, responding to authority requests |
Necessary for the establishment, exercise or protection of a right (Art. 5/2-e) | Keeping consent and policy acceptance records, evidence in disputes |
Legitimate interests of the controller (Art. 5/2-f) | Information security, prevention of abuse, improvement of the Service |
Explicit consent (Art. 5/1) | Processing of location data, commercial electronic messages, analytics cookies |
You may withdraw your consent at any time for processing that relies on it.
Withdrawal does not affect the lawfulness of processing carried out beforehand.
Your personal data is collected electronically:
directly from you, through the BandUp website, web application and mobile
applications,
from the relevant provider with your approval, when you choose social sign-in
(Google, Facebook, Apple),
automatically while you use the Service (session, device and log records),
as transaction records received from our payment provider.
Your personal data may be transferred, in accordance with Article 8 of the Law,
to competent public institutions for the fulfilment of legal obligations and,
where necessary, to our legal and financial advisors.
In addition, when you join a band workspace, your name, profile photo,
instruments and the content you contribute become visible to the other members
of that band.
Your data is hosted within the European Union. To deliver the Service we work
with the following providers established abroad:
Provider | Service |
|---|---|
Railway | Hosting, application servers, database |
Cloudflare | Content delivery and file storage (R2) |
Paddle | Payment, invoicing and subscription management |
Resend | Transactional email delivery |
Google (Firebase Cloud Messaging) | Push notification delivery |
Google, Apple, Facebook | Only when social sign-in is used |
Better Stack | Error tracking and technical logs |
Under the regime that took effect on 1 June 2024, transfers abroad rely first on
an adequacy decision of the Board. As the Board has not yet issued an
adequacy decision for any country or sector, we base our transfers on the
appropriate safeguards in Article 9(3) of the Law: we sign the standard
contract published by the Board with recipients abroad and notify the Authority
within five business days of signing.
The exceptions in Article 9(6) of the Law — including explicit consent — apply
only to transfers that are incidental, irregular, non-continuous and infrequent.
We do not rely on those exceptions for the continuous transfers required to
deliver the Service.
Data | Retention |
|---|---|
Account and profile data | For as long as your membership continues |
Deleted account | 30-day recovery window; thereafter irreversibly anonymised |
Band workspace content | Until the workspace is deleted |
Session records | At most 60 days |
Notifications | 30 days |
Listings | Expire 60 days after publication; remain in your account until you delete them |
Technical logs | 3 days |
Aggregate technical metrics (no personal data) | 30 days |
Consent and policy acceptance records | For the applicable limitation period |
Invoices and financial records | 10 years, under the Tax Procedure Law and the Turkish Commercial Code |
Data whose retention period has expired is deleted, destroyed or anonymised.
Under Article 11 of the Law you have the right to:
learn whether your personal data is being processed
request information if it has been processed
learn the purpose of processing and whether the data is used accordingly
know the third parties to whom the data is transferred, in Türkiye or abroad
request rectification if the data is incomplete or inaccurate
request erasure or destruction under the conditions in Article 7 of the Law
request that rectification, erasure and destruction be notified to third
parties to whom the data was transferred
object to a result against you arising from analysis carried out solely by
automated systems
claim compensation for damage suffered due to unlawful processing
To exercise your rights, in line with the Communiqué on the Principles and
Procedures for Application to the Data Controller:
In writing: by a signed petition delivered to Caferağa Mah. Moda Cad. No: 5,
34710 Kadıköy/Istanbul (in person or through a notary),
Electronically: from the email address registered in our system, to[email protected].
Your application should include your full name, signature (for written
applications), Turkish ID number (passport number for foreign nationals), address
for notification, email and telephone if applicable, and the subject of your
request.
Applications are concluded free of charge as soon as possible and within thirty
days at the latest, depending on their nature. Where the process incurs an
additional cost, the fee set out in the Board's tariff may be charged.
If your application is rejected, you find the response insufficient, or no
response is given within the period, you may file a complaint with the
Personal Data Protection Board within thirty days of learning the response
and in any case within sixty days of the application date.
When we update this notice we change the "Last updated" date on this page and, for
material changes, inform you.