Terms of Service

These terms are the agreement governing your use of BandUp. By creating an
account or using BandUp, you accept them.

1. Who you are contracting with

BandUp is operated by UBIG Teknoloji A.Ş.

In these terms, "we" and "BandUp" mean UBIG Teknoloji A.Ş., and "you" means the
person using BandUp.

2. Definitions

• Service: bandup.io and the BandUp web, iOS, Android and Apple Watch
  applications.

• Workspace (band): the shared space holding your songs, setlists, calendar
  and members.

• Owner: the member who created the workspace or received ownership.
  The Owner controls billing, member management and deletion of the band.

• Your content: everything you enter or upload — lyrics, chords, notes,
  files, listings, messages.

• Listings: the section where users buy and sell equipment and look for
  musicians or bands.

3. Your account

You must be at least 16 to create an account.

You are responsible for the accuracy of the information you provide and for the
security of your account. Do not share your password. Tell us immediately if you
believe your account has been used without your authorisation.

An account may be used by one natural person only; you may not transfer or rent
it.

If you are under 18, you must use BandUp with your parent or guardian's
knowledge; they are responsible for any paid transactions made through your
account.

4. Workspaces and roles

When you create a workspace you automatically become its Owner. You can
invite members, set their roles (Admin / Member) and transfer ownership to
another member.

Content entered into a workspace is the band's shared work. The Owner and Admins
can access, edit and delete it. If you leave a band, the content you contributed
stays with the band.

The Owner can delete the workspace. Deletion is irreversible and permanently
destroys all content in that band.

5. Plans and payment

BandUp has a permanently free plan for single-person use, and paid plans
offering more member capacity. Current plans and prices are shown in the app
and on our website.

5.1 Merchant of record: Paddle

Payments are taken through Paddle.com Market Limited. Paddle is our
Merchant of Record: when you buy a subscription you are legally purchasing
from Paddle, Paddle issues the invoice and Paddle collects the applicable taxes.
BandUp provides the service to you.

Your purchases are therefore also subject to the Paddle Buyer
Terms. Your card details go
directly to Paddle; we never see or store them.

5.2 Payment channels

You can subscribe to a paid plan on the web (bandup.io), where Paddle is our
Merchant of Record as described in §5.1, or through in-app purchase in the
iOS and Android apps, where Apple or Google acts as the merchant of record
and your purchase is subject to that store's own terms and refund policy.

5.3 Fraud warning

BandUp will never ask for payment by bank transfer, wire or cryptocurrency.
Our only payment channel is card payment through Paddle. Any message asking you
to pay us another way is fraudulent — please report it to info@bandup.io.

5.4 Renewal, upgrades and downgrades

Subscriptions renew automatically at the end of the period you selected. We
send you a reminder email 7 days before each renewal.

You can cancel at any time. Cancellation takes effect at the end of the period
you have paid for, and your access continues until then.

When you change plan, the difference is calculated pro rata and shown to you
before the change is applied.

5.5 Downgrades and suspended members

If you downgrade to a plan whose capacity is smaller than your current member
count, members over the limit have their access suspended — their data is
not deleted. The Owner or an Admin can restore access when capacity frees up, or
by swapping one member for another.

5.6 Failed payments

If a renewal payment fails we notify you and keep your access for 8 days. If
payment is not completed in that window the subscription lapses and the band
drops to free plan capacity.

6. Refund policy

Our refund and cancellation terms are set out on a separate page:
Refund and Cancellation Policy.

In short: if you are moving to a paid plan for the first time, you may
request a refund without giving a reason within 30 days of purchase. Refunds
are issued by Paddle to the original payment method. Your rights under consumer
law are preserved in all cases.

7. Your content

Your content is yours. BandUp claims no ownership over the lyrics, chords,
notes, files or listings you enter.

To be able to run the Service, you grant us a limited permission: to host your
content, show it to the members of your band, sync it across your devices, back
it up, convert it into outputs such as PDFs, and — when you turn sharing on —
make it available to the people you share it with. This permission exists
solely to deliver the Service; we do not use your content in marketing, sell
it to third parties, or use it for any other purpose. The permission ends when
you delete the content.

You confirm that you hold the necessary rights and permissions for the content
you upload.

Your feedback. We may freely use the suggestions, ideas and feedback you send
us about BandUp to improve the product. We are not obliged to pay you or credit
you for it. If there is something you want kept confidential, please do not send
it.

8. Copyright

8.1 A note about lyrics and chords

BandUp is a tool that lets you enter lyrics and chords. It does not supply any
lyrics, chords or sheet music. You enter that content yourself.

Song lyrics and musical works are protected by copyright. You are responsible for
holding the rights or permission for what you enter. By default, content you
enter in BandUp is visible only to members of your band; making it available to a
wider audience may increase your exposure.

8.2 Reporting an infringement

If you believe content on BandUp infringes your copyright, write to
info@bandup.io with the subject line "Copyright Notice". Your notice must
include:

1. The name, address and contact details of the rights holder or authorised agent

2. A description of the work said to be infringed

3. The location of the allegedly infringing content on BandUp (a link, a
   screenshot, or a description sufficient to find it)

4. A good-faith statement that the use is not authorised by the rights holder,
   its agent or the law

5. A statement that the information in the notice is accurate and that you are
   authorised to act on the rights holder's behalf

6. Your signature (handwritten or electronic)

We review properly submitted notices promptly, remove content we find
infringing, and inform the user who uploaded it.

8.3 Counter-notice

If your content was removed in error, you may submit a counter-notice to the same
address. It must include a description of the removed content, your contact
details, a good-faith statement that the removal was a mistake, and your
signature. We pass counter-notices to the rights holder and restore the content
if we find the objection justified.

8.4 Repeat infringers

We close the accounts of users found to infringe copyright repeatedly.

9. Listings

9.1 BandUp is not a party to your transaction

Listings is a noticeboard that helps users reach each other. BandUp is neither
buyer nor seller and is not a party to any transaction. We provide no payment,
delivery, returns, warranty or meeting arrangements, and no escrow service of any
kind.

We do not verify the accuracy of listings, the condition of items, or the
identity or competence of the people behind them. Doing your own due diligence
before entering into a transaction is your responsibility. Disputes between users
are resolved between those users.

9.2 Personal safety

If you are meeting someone you do not know, choose a busy public place and bring
someone with you if you can. Do not pay in advance. Do not share identity
documents.

9.3 Prohibited listings

You may not list: items you know or should know to be stolen; counterfeit,
replica or imitation goods; weapons, drugs, alcohol or tobacco; live animals;
illegal services; lists containing personal data; listings that discriminate on
grounds such as race, gender, religion or sexual orientation (for example
requiring such criteria when looking for a musician); misleading, deceptive or
untruthful content; and advertising or spam unrelated to BandUp.

9.4 Duration and moderation

Listings expire automatically 60 days after publication; you can republish
with one click. We send a reminder before expiry.

Listings pass through an automated content check before publication; a listing
found to contain prohibited content is not published. Because that check cannot
catch every breach, we also moderate after publication and remove listings we
find to be in breach of these terms. If your listing is removed we notify you and
show the reason under "My listings → Removed".

9.5 Reporting and blocking

You can report any listing or conversation. We review reports and, where
warranted, remove content and close accounts.

You can also block a person or a band. Blocking is mutual and takes effect
immediately: neither side can message the other, and each side's listings
disappear from the other's browsing. Past messages remain readable. You can undo
a block under Settings → Blocked.

Reporting asks us for help; blocking closes your own door. They are not
substitutes for each other.

10. Acceptable use

While using the Service, you agree not to:

• Enter or send content that is unlawful, abusive, threatening, harassing,
  discriminatory or hateful

• Infringe anyone's intellectual property rights

• Impersonate another person or organisation

• Send unsolicited bulk messages (spam)

• Attempt unauthorised access, circumvent security measures, or reverse engineer
  the Service

• Scrape data with automated tools or overload the system

• Resell the Service or use it to build a competing product

• Share data in a way that violates someone else's privacy — including spreading
  member details from a Tech Rider without those members' knowledge

11. Availability of the Service

We keep developing BandUp. We may add, change or remove features. If we remove a
material feature of a paid plan we will tell you in advance.

The Service may be interrupted by maintenance, updates or unforeseen faults. We
try to announce planned maintenance ahead of time.

Back up your data. Although we run backups, do not rely on the Service as
your only protection against data loss. We recommend exporting content that
matters to you.

Stage mode preloads content onto your device for offline reading. This is a
convenience, not a guarantee of uninterrupted access.

12. Suspension and termination

You may delete your account at any time under Settings → Security. You can
restore it within 30 days; after that your personal data is irreversibly
anonymised.

We may suspend or close your account if you breach these terms, harm the
Service or other users, or where we are legally required to. Except in urgent or
serious cases, we will notify you and give you the chance to put things right
first.

12.1 Getting your data out

We recommend exporting your content before closing your account or deleting your
workspace. Account deletion gives you a 30-day recovery window during which
you can sign back in and still reach your data. Deleting a workspace, by
contrast, destroys its content immediately and irreversibly.

12.2 Appealing our decisions

When we remove your content, take down your listing or suspend your account, we
will tell you why.

If you believe the decision was wrong, you can appeal within 6 months of
receiving that notice by writing to info@bandup.io with the subject line
"Appeal". Appeals are reviewed by a person, not automatically, within a
reasonable time, and we will give you our decision with reasons. If we find our
decision was unjustified, we will restore the content or your access.

Using this appeal route does not remove your right to go to court.

13. Disclaimer of warranties

The Service is provided "as is" and "as available". We do not warrant that
it will be uninterrupted, error-free or fit for a particular purpose. To the
extent permitted by applicable law, we disclaim all warranties, express or
implied.

This section does not affect rights under consumer law that cannot be limited by
contract.

14. Limitation of liability

To the maximum extent permitted by applicable law:

• We are not liable for indirect damages, lost profits, lost business, loss of
  reputation or loss of data.

• We are not liable for transactions between users, for relationships formed
  through Listings, or for any damage arising from them.

• In any case, our total liability is limited to the amount you paid us in the
  12 months preceding the claim. If you are on the free plan, that amount is
  zero.

These limitations do not apply to liability arising from our wilful misconduct or
gross negligence, or to any liability that cannot lawfully be limited.

15. Indemnity

You agree to cover the claims, proceedings and damages brought against us by
third parties as a result of your breach of these terms or of the content you
enter into the Service.

16. Changes to these terms

We may update these terms. For material changes we will notify you by email or in
the app and give you reasonable notice before they take effect. If you do not
accept a change you may close your account; continuing to use the Service means
you accept the new terms.

17. Governing law and disputes

These terms are governed by Turkish law, and the Istanbul (Çağlayan) Courts
and Enforcement Offices have jurisdiction over disputes.

If you are acting as a consumer, this section does not affect the mandatory
rights granted to you by the consumer law of your country of residence, or your
ability to bring proceedings before the courts of that country. Consumers in
Türkiye may apply to the Consumer Arbitration Committees or Consumer Courts,
depending on the monetary threshold.

18. Miscellaneous

• Entire agreement: These terms, together with the Privacy Policy, the Cookie
  Policy and the Refund and Cancellation Policy, constitute the entire agreement
  between the parties.

• Severability: If a provision is held invalid, the remaining provisions are
  unaffected.

• Assignment: You may not assign your rights under this agreement. We may
  assign it in a merger or transfer of the business.

• Waiver: Our failure to enforce a right is not a waiver of that right.

• Survival: Even after this agreement ends, the provisions on content rights,
  copyright, disclaimer of warranties, limitation of liability, indemnity,
  governing law and this section remain in force.

• Language: In the event of any conflict between the Turkish and English
  versions of these terms, the Turkish version prevails.

19. Contact

UBIG Teknoloji A.Ş.
Caferağa Mah. Moda Cad. No: 5, 34710 Kadıköy/Istanbul, Türkiye
info@bandup.io